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360 Feedback Competency: Technology Use/Management



Implements
  • Understands and is committed to implementing new technologies.
  • Develops strategies to maximize implementation of technical solutions to problems within the department.
  • Proficient in the use of technical systems and processes.
  • Creates flexible solutions to problems maximizing the use of new technology.
  • Adopts the implementation of new technology into the workplace.
  • Maximizes the use of new technology to deliver products and services.


Training and Development
  • Supports technical training and development of employees.
  • Supports employee training and development initiatives regarding implementation of technology.
  • Identifies gaps between actual and needed technical competencies and provides recommendations for required training.


Integration
  • Fosters an environment that minimizes the impact of disruptive technological changes within the department.
  • Integrates technology effectively into the work environment.
  • Adopts new methods of communicating with employees.


Evaluates
  • Uses technology in decision making and problem solving.
  • Assesses current technology usage and implementation.
  • Assesses the cost/benefit and risks associated with implementing technology in the department.


Analytical
  • Applies complex rules and regulations to maintain optimal system performance.
  • Anticipates changes caused by the introduction of new technology to Company problems.


Resources
  • Works with the IT department to create innovative solutions to meet customer needs.
  • Able to allocate resources as needed to procure new technology.
  • Helps make sure employees have access to latest technology.


Staffing
  • Selects staff with appropriate technical backgrounds.
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