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360 Feedback Competency: Accountability



They are . . .
  • Can be counted on to do what they say they are going to do.
  • Is someone you can trust.
  • Is someone who is there when you need them.
  • Accepts accountability for results.
  • Accepts accountability for their actions.
  • Accepts accountability for their work.
  • Accepts accountability for their results.


Process and Procedure
  • Requires employees to submit action plans, timelines or other objectives.
  • Requires team members to present progress reports or prepare contingency plans.
  • Develops goals and establishes objective measures of success.
  • Creates a consistent process for prioritizing work.


Challenges Others
  • Defines roles, rights, and responsibilities of employees.
  • Allows employees to set their own performance goals.
  • Encourages employees to take on greater responsibilities.
  • Seeks commitment from employees prior to assigning tasks.
  • Encourages employees to set challenging but achievable goals.


In Problem Solving
  • Tackles issues head on and finds solutions.


Performance and Results
  • Acts like an owner when they make decisions.
  • Able to effectively limit risk-taking while maintaining optimal performance.
  • Takes responsibility for results.
  • Takes personal responsibility for results.
  • Keeps their word and does what they say they will do.
  • Holds team accountable to meeting goals.
  • Justly applies disciplinary measures.


Responses to Setbacks
  • Takes ownership of mistakes and learns from them.
  • Requires advanced warning on problems and issues that will affect completion of tasks.


Organizational Awareness
  • Implements and facilitates controls and processes that maintain the integrity of the organization.
  • Is aware of problems or issues that may affect the organization.
  • Remains knowledgable of Company performance.


Keeps Supervisor in the Loop
  • Keeps supervisor informed of recent events.
  • Informs supervisor of progress without having to be asked about it.
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